1. Controller
GSP INTERNATIONAL LTD EOOD
North Industrial Zone, former "SOMAT", 3700 Vidin, Vidin Region, Bulgaria
Email: info@let-health-flow.com
2. Scope
This policy applies to the CELS website (https://www.let-health-flow.com), web dashboard, and mobile applications for iOS and Android operated by GSP INTERNATIONAL LTD EOOD.
3. Data we process
Depending on how you use CELS, we may process:
- Account data (email, profile name, authentication identifiers)
- Health and wellness logs you enter (meals, water, weight, journal, device data)
- Technical data (device type, app version, IP address, logs for security)
- Communication data when you contact support
4. Purposes & legal bases
- Provide the service — account creation, sync, dashboards (contract / legitimate interest)
- Improve security and reliability — fraud prevention, error diagnostics (legitimate interest)
- Communications — service messages, support replies (contract / legitimate interest)
- Legal compliance — where required by law (legal obligation)
5. Processors & transfers
We use infrastructure providers (including Supabase for database and authentication, and cloud hosting for the website) under data processing agreements. Where data is processed outside the EEA, appropriate safeguards (such as Standard Contractual Clauses) are applied where required.
6. Retention
We retain personal data for as long as your account is active and as needed to provide the service, resolve disputes, and comply with legal obligations. You may request deletion of your account by contacting info@let-health-flow.com.
7. Your rights
Under GDPR and applicable Bulgarian law, you may have the right to access, rectify, erase, restrict, object, and port your data, and to lodge a complaint with a supervisory authority. Contact us at info@let-health-flow.com to exercise these rights.
8. Health data
CELS is a wellness tool, not a medical device. Data you log is for personal tracking and informational purposes only and does not replace professional medical advice.
9. Changes
We may update this policy. Material changes will be posted on this page with an updated date.